Refund & Return Policy

Store Name: Seedlora
Website: www.seedlora.us
Email: info@seedlora.us
Phone: +1 (855) 440-2929
Address: 2099 Brevard Rd, Arden, NC 28704, United States

Our Return Policy

At Seedlora, we want you to enjoy artwork that brings personality, style, and inspiration to your living space. If your purchase does not meet your expectations, eligible products may be returned within 14 days of delivery.

To qualify for a return, canvas prints and wall art must be unused, undamaged, and in their original condition. Original packaging, protective materials, and included accessories should be retained whenever possible.

Artwork that has been hung, altered, framed by the customer, damaged, or otherwise changed after delivery may not qualify for a standard return unless it arrived defective or incorrect.

How to Request a Return

To start a return, contact us at info@seedlora.us within 14 days of receiving your order.

Please include:

• Your order number.

• The name or description of the artwork.

• The reason for your return.

• Clear photographs if the product is damaged, defective, or incorrect.

Our customer support team will review your request and provide return instructions.

Please do not send any product back before receiving return authorization.

Damaged, Defective, or Incorrect Artwork

Please inspect your canvas artwork after delivery.

If your order arrives with damaged canvas material, damaged frames, printing defects, missing components, or an incorrect design, contact us promptly, preferably within 48 hours of delivery.

Please provide photographs of the affected area, the complete artwork, and the exterior packaging where relevant.

After reviewing the information, we may arrange an appropriate resolution, such as a replacement or refund.

Custom and Personalized Artwork

Personalized, customized, or made-to-order artwork may have different return conditions. Any applicable restrictions will be communicated on the relevant product page before purchase.

These conditions do not affect any mandatory rights or remedies available under applicable law.

Return Shipping

If a return is required because of a verified printing defect, shipping damage, or an error on our part, we will provide appropriate assistance with return shipping arrangements.

For returns resulting from personal preference or a change of mind, customers may be responsible for applicable return shipping costs unless otherwise required by law.

Please use suitable protective packaging when returning canvas artwork to help prevent additional damage.

Refund Processing

Once an authorized return has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will generally be issued to the original payment method.

Please allow approximately 5–10 business days after processing for the funds to appear, depending on your bank, card issuer, or payment provider.

Exchanges

Exchanges are subject to product availability.

If you prefer another artwork design, size, or style, please contact our customer service team. In some cases, returning the original product and placing a new order may be necessary.

Order Cancellations

Please contact us as soon as possible if you need to cancel an order.

Cancellation requests cannot be guaranteed once an order has entered production, fulfillment, or shipment.

For personalized or made-to-order artwork, cancellation may no longer be possible after production has started where this restriction was disclosed before purchase and permitted by applicable law.

Contact Us

Seedlora
Email: info@seedlora.us
Phone: +1 (855) 440-2929
Address: 2099 Brevard Rd, Arden, NC 28704, United States