Privacy Policy

Introduction

At Seedlora, we respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains how information may be collected, used, stored, and shared when you browse our website, purchase canvas artwork, or communicate with our customer service team.

Information We Collect

Depending on how you interact with our online store, we may collect the following information.

Personal and Contact Information

This may include:

• Full name.

• Email address.

• Telephone number.

• Billing address.

• Shipping address.

Order and Transaction Information

When you place an order, we may collect:

• Order number.

• Artwork purchased.

• Product size and selected options.

• Transaction status.

• Shipping information.

• Delivery details.

• Return and refund records.

Payment Information

Payments are processed through supported third-party payment providers.

Payment information is handled according to the security practices of the relevant providers. We generally do not directly store complete payment card numbers or card security codes on our own systems.

Technical and Website Information

When you visit our website, certain information may be collected automatically, including:

• IP address.

• Browser type.

• Device information.

• Pages visited.

• Website interactions.

• Referral information.

• Cookie-related data.

Customer Communications

We may retain inquiries, messages, feedback, photographs, and other information you voluntarily provide when contacting us.

How We Use Your Information

We may use collected information to:

• Process and fulfill purchases.

• Confirm payments and transactions.

• Prepare and arrange artwork shipments.

• Provide order confirmations and tracking updates.

• Respond to customer questions.

• Manage returns, refunds, and exchanges.

• Improve website functionality.

• Understand customer shopping preferences.

• Prevent fraud and unauthorized activity.

• Maintain business and transaction records.

• Meet applicable legal and regulatory requirements.

• Send promotional communications where permitted by law.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember shopping preferences, maintain cart functionality, analyze website traffic, and improve the browsing experience.

You may manage certain cookie preferences through your browser settings. Disabling some cookies may affect website functionality.

Sharing of Information

We may share necessary information with trusted service providers that assist us in operating our store, including:

• Shopify and ecommerce service providers.

• Payment processors.

• Printing and fulfillment partners, where applicable.

• Shipping and delivery carriers.

• Website hosting providers.

• Analytics services.

• Customer support platforms.

• Fraud prevention providers.

We may also disclose information when required by law, to respond to lawful requests, or to protect our business, customers, and legal rights.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no online transmission or electronic storage method can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights to request access to, correction of, or deletion of certain personal information.

You may also have certain rights to opt out of specific data processing activities where applicable.

To submit a privacy request, contact us at info@seedlora.us. We may need to verify your identity before processing certain requests.

Third-Party Websites

Our website may contain links to third-party websites or services. Those providers operate independently and maintain their own privacy policies.

We encourage customers to review the relevant privacy policies before sharing personal information with third parties.

Children's Privacy

Our website is not intended to knowingly collect personal information from children in circumstances where parental consent is required by applicable law.

If you believe personal information has been submitted improperly, please contact us.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business operations, website features, or legal requirements.

The latest version will be published on this page.

Contact Us

Seedlora
Email: info@seedlora.us
Phone: +1 (855) 440-2929
Address: 2099 Brevard Rd, Arden, NC 28704, United States